Privacy Policy

Tavrizonz Limited ("we", "us") collects and uses personal information to operate and improve our services. We handle personal information in accordance with the New Zealand Privacy Act 2020 and the privacy principles.

Personal information we collect

• Account details: name, username, email address, password (stored hashed), age/eligibility information (where required for age-gating).
• Device and usage data: IP address, device identifiers, browser type, pages viewed, timestamps, and similar log data.
• Analytics data: aggregated or pseudonymised measurements of site performance and usage patterns (may use cookies or similar technologies).
• Support/contact: information you provide via forms or communications (e.g., message content, email, and any attachments).
• Payments: if applicable, we may receive limited transaction metadata; payment card details are typically handled by our payment providers.

How we use information

• Provide, maintain, and secure the service (including account management).
• Fraud prevention, abuse detection, and security monitoring.
• Age-gating and eligibility checks where required for access to features or content.
• Customer support and responding to enquiries.
• Analytics to understand performance and improve features (where appropriate, with your consent for non-essential cookies).
• Comply with legal obligations and enforce our terms.

How we collect and legal/permission basis

We collect information directly from you (e.g., when you create an account or contact us) and indirectly via your use of the site (e.g., logs and cookies). Under the Privacy Act 2020 we collect only where necessary for our functions, and where required we will do so with your authorisation or consent (for example, certain cookie/analytics settings).

Sharing and disclosures

We may share personal information with trusted service providers that help us operate the site (e.g., hosting, analytics, customer support tools, security, and payment providers). We require appropriate safeguards and limit use to providing services to us. We may also disclose information if required by law, or to protect the rights, property, or safety of users and the service.

International transfers

Some service providers may store or process information outside New Zealand. Where this occurs, we take reasonable steps to ensure information is protected in a way that provides comparable safeguards to those in New Zealand (for example, via contractual protections and vendor due diligence).

Retention

We keep personal information only as long as needed for the purposes described above, including to meet legal, accounting, dispute resolution, and security requirements. We then delete or de-identify it where reasonably practicable.

Your rights (New Zealand Privacy Act 2020)

• Access: you may request access to personal information we hold about you.
• Correction: you may request correction of information and ask us to attach a statement if we do not make the requested correction.
• Complaints: if you are not satisfied, you can complain to us and/or to the Office of the Privacy Commissioner (NZ).

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

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